We have a 30 day return policy, and can only return brand new, unused hardware

  • Items that you'd like to return must be in brand new (or like new) condition.
  • The item must be re-sellable.
  • The packaging must be in brand new (or like new) condition (e.g. do not place shipping labels directly on the OFT packaging).

  • E-tune services are never refundable once the process has begun.
    • Some outlier cases exist, but we address ant situations per case.

To begin the process of returning your item, please complete our on-line Return Merchandise Authorization request by clicking here.